Puraclenz 30-Day Trial. 100% Refund Return Policy.
If you are unsatisfied with your purchase from puraclenz.com for any reason, you have 30 days from the date of shipment to request a full refund including shipping charges. You may return any physical product purchased on puraclenz.com in accordance with the terms below:
To qualify for a refund, all the following conditions must be met:
- A return authorization must be requested from our customer service team within 30 days of your shipment date. To request a return authorization, please contact Customer Service here and if approved you will receive a free shipping label to send the returned product to the Puraclenz Service Center.
- Returns must be received at the Puraclenz Service Center within two weeks of receiving authorization. The date used for the authorization is the date on the shipping label.
- You must ship the Product from a location inside the country where the Product was originally purchased from Puraclenz or an authorized Puraclenz reseller.
- You must return the Product to Puraclenz in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.
- The return authorization number must be included along with your returned product.
- Any Product that has been disassembled or altered by unauthorized parties or agents.
- Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Puraclenz User Guide.